PRIVACY POLICY

1. Introduction

Welcome to 9HRS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 9-hrs.com (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Data Controller

The data controller responsible for processing your personal data is:

3. Information We Collect

3.1 Personal Information

We may collect the following personal information when you use our Service:

• Name (first name and last name)
• Email address
• Phone number
• Gender
• Mailing address (if provided)
• Payment information (processed securely through third-party payment processors)
• Account credentials (for registered users)

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information (type, model, screen resolution)
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To process transactions and manage your orders
• To communicate with you about your account, orders, and inquiries
• To send you marketing communications (with your consent)
• To personalize your experience on our website
• To analyze website usage and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations
• To protect our rights and prevent fraud

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files stored on your device.

5.1 Types of Cookies We Use

5.2 Managing Cookies

You can control and manage cookies in several ways:

• Use our cookie banner to accept or reject non-essential cookies
• Adjust your browser settings to refuse cookies or alert you when cookies are being sent
• Use browser extensions to block cookies
• Opt-out of Google Analytics by visiting Google Analytics Opt-out

Note: Disabling certain cookies may affect the functionality of our website.

6. Third-Party Services

We use the following third-party services that may collect information about you:

7. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with any merger, sale of assets, or acquisition
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• With Your Consent: When you have given explicit consent for such sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure authentication systems
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage on protected servers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain data protection rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request restriction of processing your personal data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise these rights, please contact us at hi@9-hrs.com.

You also have the right to lodge a complaint with a supervisory authority if you believe we have violated your data protection rights.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Account information is retained while your account is active. Transaction records may be retained for legal and accounting purposes as required by applicable law.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

12. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: