Last updated: January 11, 2026
By accessing or using the 9HRS website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
The Service is operated by:
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You agree not to use the Service:
We strive to provide accurate descriptions and images of all products. However, we do not warrant that product descriptions, images, or other content on the Service is accurate, complete, reliable, current, or error-free.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
All prices are displayed in the currency indicated and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping charges unless otherwise stated.
We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error is discovered, we will notify you and provide you with the option to proceed at the correct price or cancel your order.
All products sold through our Service are guaranteed to be authentic. We provide authentication certificates for applicable items. Our warranty covers authenticity and condition as described at the time of sale.
Warranty terms may vary by product category. Please refer to individual product listings for specific warranty information.
Your order constitutes an offer to purchase products from us. We reserve the right to accept or reject your order for any reason, including product availability, errors in pricing or product information, or fraud prevention.
If we accept your order, we will send you a confirmation email. The contract between you and us will only be formed when we send you this confirmation.
Payment must be made in full at the time of order placement unless alternative payment arrangements have been agreed upon in writing. We accept various payment methods as displayed during checkout.
You represent and warrant that you have the legal right to use any payment method you provide. All payment information is processed securely through third-party payment processors.
You may cancel your order before it has been shipped. Once an order has been shipped, our return policy applies. Please contact us immediately if you wish to cancel an order.
Returns are accepted within 14 days of delivery, provided the item is in its original condition, with all original packaging and documentation. Items must be unworn and in the same condition as when received.
To initiate a return, please contact us at hi@9-hrs.com with your order number and reason for return.
Refunds will be processed to the original payment method within 14 business days of receiving the returned item. Shipping costs are non-refundable unless the item was defective or incorrectly shipped.
We reserve the right to refuse returns that do not meet our return policy requirements.
The Service and its original content, features, and functionality are owned by 9HRS and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
The 9HRS name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of 9HRS or its affiliates or licensors. You must not use such marks without our prior written permission.
The Service may allow you to post, link, store, share, and otherwise make available certain information, text, graphics, or other material ("User Content"). You are responsible for the User Content that you post on or through the Service.
By posting User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
You represent and warrant that your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights.
To the fullest extent permitted by applicable law, 9HRS, its affiliates, agents, directors, employees, suppliers, or licensors shall not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from your use of the Service.
In no event shall 9HRS's total liability to you for all damages exceed the amount you paid to 9HRS in the twelve (12) months prior to the action giving rise to liability.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.
You agree to defend, indemnify, and hold harmless 9HRS and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, 9HRS excludes all representations, warranties, conditions, and terms relating to our Service and the use of this Service (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose, and/or the use of reasonable care and skill).
We do not guarantee that the Service will be available at all times or that it will be free from errors, viruses, or other harmful components.
These Terms shall be interpreted and governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
If you have any questions about these Terms, please contact us:
